Tokio Marine Life Insurance (Thailand) has launched a new service, offering access to online doctor consultation (telemedicine) services via "MorDee" application.
This initiative aims to elevate customer healthcare by making it easier, more convenient, and faster, without concerns over costs.
The service includes the following key features:
- Online doctor consultations on physical health anytime, anywhere via smartphone;
- Immediately claim for doctor fees and medication fees under the opd coverage as specified in the insurance policy without having to pay in advance; and
- Medicine delivery service direct to home or any desired location nationwide (free delivery service offered by MorDee).
Mr Takashi Saito, Managing Director of Tokio Marine Life Insurance (Thailand), said, "Our mission is to safeguard and support our customers at every stage of life.
“This partnership with True Digital Group, introducing expanded medical services through the MorDee application, represents a significant step towards empowering our customers to live with greater flexibility and confidence in the digital age."
With this new offer, Tokio Marine Life Insurance's group insurance customers can access medical services easily and quickly, no matter where they are in Thailand. This service meets the needs of today's living, which demands flexibility and modern healthcare services.
Mr Chang Foo, Head of Digital Health, True Digital Group, said, "True Digital Group has developed 'MorDee,' an intelligent healthcare platform aimed at improving the quality of life for Thais nationwide by providing fast, convenient, and equitable access to medical services through telemedicine and comprehensive healthcare solutions.
“By expanding partnerships with leading insurance companies, the platform offers enhanced options for individuals with outpatient (OPD) health insurance policies, enabling them to consult doctors online anytime, anywhere via smart devices, receive medications, and file insurance claims seamlessly through the 'TeleMediClaim+' feature in a single application.