While life insurance agents should know their products and be transparent about the terms of a policy, empathy is key when it comes to connecting with a prospective client.
Manulife is integrating GenAI with agent operations in Singapore and enhancing capabilities in contact centres and underwriting processes.
The community programme, called "Hoops+Health", is inspiring engagement, activity and healthy living through basketball by improving community access to courts and education across six Asian markets.
Prudential has expanded its alliance with Google Cloud to develop artificial intelligence (AI)-powered products and solutions.
One of the most important events in the calendar of insurance agents and advisers in Asia Pacific - the 9th Trusted Life Agents & Advisers Awards (ATLAA) - concluded earlier this evening, celebrating 17 winners recognised for their outstanding contributions and performance.
State-owned Sri Lanka Insurance Life (SLICL), has declared the highest ever bonus in the Sri Lankan industry to its policyholders, amounting to SLR11.2bn($36m) for the year 2023.
Tokio Marine Life Insurance Singapore Ltd (TMLS) has launched a financial advisory subsidiary, Tokio Marine Financial Advisers (Singapore) Private Limited (TMFAS), through which it plans to deliver a comprehensive range of financial planning and wealth management services to its clients.
Bupa has introduced an integrated cancer care support system: "Cancer Care" that supports patients who suspect or are given a positive cancer diagnosis to navigate the challenging world of cancer care with more clarity and support.
Prudential plc has announced the appointment of Pankaj Banerjee as group chief agency officer. He will take up the role on 30 September 2024 and report to Lilian Ng, managing director, strategic business group.
India's top life insurer, Life Insurance Corporation of India (LIC) has partnered with strategy consultant A T Kearney to undertake an agency transformation project aimed at future-proofing its 1.4m agents to meet the rapidly evolving needs of customers.
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